Ordered several items and only some arrived. No notice just missing items.
Phoned. First they were being sent - then they were out of stock. Certain I would have been charged for missing items had I not phoned. The French chocolates were sickening.
Took to a gathering and each person that bit into a chocolate spit it out. The worst edible thing I have ever put in my mouth and every one agreed.Phoned Norm Thompson and was told they would me 15% off. The shipping slip stated that NT would refund or exchange if not satisfied. This company sells trash.
They must buy other companies inferior products and sell them for a high price. Should have known better than to buy from a catalog company that sells everything. Where do they acquire this stuff?
Good question that you might want to consider being spending your money with Norm Thompson. Never buy a food item from NT.
Product or Service Mentioned: Chocolate.
Reason of review: Untruthful.
Monetary Loss: $25.
Preferred solution: Full refund.
I didn't like: Being lied to.