NORM THOMPSON REWARDS PROGRAM MISLEADING CUSTOMERS
When you make an online purchase through NORM THOMPSON, at the end, a pop up box comes up, stating: "Click if you want to receive 15% off your next order of $50.00 or more"...PERIOD! Nothing else is there.
About a week later, after my 84 year old mom received her merchandise, this REWARDS magazine comes from, NORM THOMPSON. Note that they claim it is a "third party" and they are NOT RESPONSIBLE. Really. We almost threw it in the trash thinking it was junk mail.
So this catalog explains that for $14.95, you get $1.00 shipping on all orders and an additional 15% off all N.T. purchases. The $14.95 is an ongoing monthly charge that she never received any email confirmation for.
Mind you, when you normally make any purchase online, you always get an email confirmation. Not here, because there is no "meeting of the minds". This HOAX/SCAM needs to be stopped. N.T. REWARDS center is conveniently closed on the weekends so I cannot call on her behalf to end this madness. I am so angry.
I also found hundreds of other people complaining about the exact same scam, so there you go. It has happened to many elderly people and their adult children are now making the calls to get this stopped. just like I am.
NORM THOMPSON, you and all your sister companies, SAHALIE, SOLUTIONS, and any others, have now lost the business of every customer that has had this happen.
Hope it is worth losing out all the customers you have had over the years. I have made a request for them to send a copy of the online transaction to prove that people knew they were getting into this monthly bill. Everyone is entitled to a copy of any transaction they enter into. I called, and they will not provide it.
Do not do business with any company that behaves this way.