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I bought one men's golf shorts from them. Within the first two wearings the hem came apart. I exchanged this pair for a new pair. Later, after the winter season when you do not wear shorts, in the Spring, the hems fell apart on both pair, which included the latest pair...
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Anonymous
Anonymous

They're doing you a favor. Nothing looks dippier than men's golf shorts. Wear some pants. QUOTE : " telling all my fiends " Fiends, great !

1.0
#1319807
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I ordered a jacket that did not fit on me at all the way it looked to fit in the catalog. I ordered the small size and it fit very big and loose and somewhat baggy. The "old lady" look. I paid $12.95 for original shipping and had to return at the price of 9.99...
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I didn't like
  • Refund policy nor customer service
#1261834
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Since there are not many options now for petite clothing, I ordered a jacket from Norm Thompson. The sizing chart is extremely misleading and the jacket was way too small. Followed the return instructions, even though I thought to be charged $9.99 for sending my order...
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1.0
#1247335
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Norm Thompson - STOP YOUR cattalog

I dont want your cattalog any more. Kathy Shepherd 3490 Santa Maria Way #F102 Santa Maria,.Ca. 93455 Please stop sending them.
#1202708
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Ordered several items and only some arrived. No notice just missing items. Phoned. First they were being sent - then they were out of stock. Certain I would have been charged for missing items had I not phoned. The French chocolates were sickening. Took to a gathering...
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Anonymous
Kay Hinshaw

Not to my liking. Think they gave me 15% off. That is okay I just will never do business with them again and I will tell everyone I know what an unreliable company it is. I...

1.0
Product
I didn't like
  • Being lied to
#1166880
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I placed an order for a sweater on December 19. I paid extra for 3-day shipping. When I checked for shipping info, it hadn't even been processed for shipping. Customer service (via e-mail) told me I should have known it takes many days to process an order and then the...
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1.2
I didn't like
  • Policy to not notify or refund if no delivery
#1161139
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I recommend never buying anything from NORM THOMPSON! They are a worthless, irresponsible company! I placed an order 12/15 and they SAT ON IT for 2 weeks. I STILL HAVE NOT RECEIVED IT, as of 1/2! They ruined my plans for new attire to wear for Christmas, and they...
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#1160976
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I being faiful customer of NORT Thompson for yeas today I call and there where very Rude I never had that experiencice with then form the person answering the prone to the superviser well they loose a good customer. some years a order from $. 2,000.00 a $3,000.00 a...
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2.7
I didn't like
  • Where rude
#1098312
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I gave the person all of the information he asked for and then when he asked what color, the shirt on the model (which was a tri-color) did not give the color. All of the others were solids with names on them. I could not get him to understand I DID NOT want a solid...
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#1049423
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Contact Norm Thompson

Mailing Address:
Norm Thompson
3188 NW Aloclek Drive
Hillsboro, Oregon 97214
United States
Phone:
(877) 718-7899
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My daughter received a gift from Norm Thompson, which she didn't like. I called customer service to see exactly how to exchange it for something else, and was told that I shouldn't exchange the item, that it'd be simpler and save me money to return it for a refund,...
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1.1
I didn't like
  • Inept and uncaring customer service reps
  • False information on return form
  • Charge for exchanges
#1030331
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