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Ordered a paisley shirt. Received one that looked vaguely like the catalog - not the same shirt / print / color. Don't bother calling. They use contractors that handle multiple companies - they know nothing. Also I was *** - they charged $13 to ship a $41...
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Doug_B
Doug_B

Update - I returned the shirt - on the return slip I explained that it was not the same shirt that was shown in the catalog. I asked that my $13 shipping fee be refunded. ...

1.0
#824563
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Other Product Review

I am now afraid to place an order, and a class action lawsuit is in order if they are that bad a company. Their merchandise is overpriced anyway, and their tunics are not long enough, and may shrink because they are one hundred percent cotton.
#817879
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After placing an order with them at Christmas I began getting monthly charges for $14.97 turns out it is a loyalty scam they are running. Do not use this company! They are tricking people when they use the website or telephone. Do not accept that you cannot have these...
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#816290
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My elderly mother ordered a sweater on the Norm Thompson web site. She clicked through the shopping cart, they offered a 15% discount, and she clicked on that. The sweater came in the mail no problem. I checked her credit card statement today, 10 months after she...
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h.kitchener
h.kitchener

This is something alot of companies are now doing. They know people click thru the ordering process hurriedly and thus miss the part where you are automatically enrolled in th...

1.0
I liked
  • Sweater
I didn't like
  • Shady business practices
#805581
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I have shopped with NT a long time and have never had a problem with their service or merchandise. If I have a complaint, it would be when something is shown in the catalogue, but it is on back order..The clothes I select in my size fit me and the colors always are...
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#794528
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This Christmas, I ordered a number if holiday foods from Norm Thompson. I put the charges on the Norm Thompson credit card and I received a bill before I received the order. It was due on December 28. I am paid on the last day of the month and I did not anticipate a...
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#770415
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You have put a past due bill for $19.00 on my credit report report. I have been harassed by credit company, I talked to a customer service representative who assured me the service would be cancelled and that I would be reinbursed for the payments that had been...
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#751163
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I ordered a boiled wool jacket from NT. I was very disappointed in the quality of the construction- the front edges were not straight and it did not lie properly. NT just emailed me and asked me to review it "now" by clicking on a hyperlink. I clicked and found it...
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2.6
I didn't like
  • Quality of tailoring
#736701
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TO WHOM IT MAY CONCERN: I recently returned an item for exchange and am dismayed that I have to pay $9.99 for the exchange. I like the item, but why do I have to pay for the exchange? Please refund the $9.99 since the total was $168.00 already. My Name: Beulah T....
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4.5
I liked
  • Most of products i order
I didn't like
  • Charge for exchanges
#712090
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I, too, am being ripped off. I contacted them once and now have to do it again since I have been charged for another month of VIP - I will never deal with them again! They are a total disappointment - I used to go to their store in Portland, OR. How can they get...
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1.0
#656948
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