Norm Thompson - Trying to place an order
I gave the person all of the information he asked for and then when he asked what color, the shirt on the model (which was a tri-color) did not give the color.All of the others were solids with names on them.
I could not get him to understand I DID NOT want a solid color. I wanted the tri-color one that was shown on the model on page 36 of the "Escape from the Ordinary" NT catalog (MAY '17) I finally just gave up!
Darn it, I wanted that shirt!Norm Thompson has quality products, but your Customer Service should exceed the quality of your products to keep your customers coming back.
Review about: Norm Thompson Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.